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Flycell, a NY company, billed me $20 a month on my cell phone bill for four months (total $80). By the time I tracked down who was billing me, I contacted them and told them I never asked for or received any service from them (I don't even know what they do) and asked for a refund. They refused. I filed a complaint with the BBB of NY and they were unsuccessful in getting my money back. They said they have a large amount of complaints about this company and, in fact, they have an article about Flycell on their website.  Comments (11) |  |
| 1. Written by Megan, on 12-01-2010 22:27 This is happen exactly the same to me. And the worst, they refuse to give the money back. I have never seen such thing before about any company. We must do something. |
| 2. Written by CJ, on 07-01-2010 11:52 Just contacted sprint and they took care of the flycell charge. They are also blocking 3rd party download/spam so my daughter won't be able to do this again. |
| 3. Written by Patti, on 26-09-2009 22:19 I was trying to get a free ringtone, like many others....I entered my cell phone #, like instructed, and they texted a pin number. I never entered it on the web, but I tried to text back to cancel, and was texted back saying there was no active subscription, so does that mean I will not be billed? Please help anyone??? |
| 4. Written by Eric tippitt, on 23-06-2009 20:39 I've never heard of flycell untill i got a text saying that they had billed me $19.99. I'm trying to get my money back but after reading this page I don't think it will ever happen. I dont even use custom ringtones or any of that crap! |
| 5. Written by mary andino, on 24-04-2009 23:25 I WOULD LIKE YOU TO REMOVE MY PHONE NUBER OFF YOUR LIST OR MACHINE OR WHAT EVER YOU PEOPLE DO YOU SEE I DO NOT WORK AND I'M VERY UPSET WITH THIS SO CALL FLYCELL ALL YOU PEOPLE DO IS TAKE MONEY FROM PEOPLE LIKE ME WHO'S NOT WORKING I PUT $35.00 ON MY GO-PHONE AND YOU TOOK IT I CAN'T EVER CALL MY MOM WHO LIVE OUT OF STATE MY NUMBER IS 661-321-6318 I AM CALL MY LAWER AFTER THIS I DO HAVE COPYS OF ALL YOUR TEXTING AND A COPE OF THIS LETTER TO FLYCELL.  |
| 6. Written by Madolyn, on 19-09-2008 11:57 i would like my money back on my phone ASAP |
| 7. Written by Xi, on 11-09-2008 19:35 I put my phone number in to receive a free ringtone. After doing this i realized they give you credits and you dont even get this free ringtone i automatically unsubscribed thinking that was the end of it. i just received my phone bill and there was a charge for 69999 $9.99. i never agreed to sign up for anything and i was still charged. I did send a text to cancel and received one back saying i successfully unsubscribed but i will not be getting a refund for the 9.99. |
| 8. Written by RIP OFF SCAMMERS!!!, on 15-08-2008 14:36 They lure you in with a "free ring tone" and do not supply any terms or conditions, will not refund anything back to you, and they're a bunch of jerks on the phone. I only realized I was going to be charged something when I happen to see at the very bottom of the text a random 9.99. It took five minutes to find the "unsubscribe" button on the web, after my text to cancel never acknowledged. I ended up calling my cell company and having them request a refund. I refuse to pay them anything. |
| 9. Written by Kristin, on 23-05-2008 03:11 I've been looking for new ringtones on Verizon Wireless, and I wandered on to the Flycell website. I found a voice ringtone I thought was hilarious, that Verizon Wireless only had as a ringback. I really wanted it as my ringtone. I almost put my phone number in.....when I remembered my coworker saying how some websites charge you $10.00 a month while we were discussing buying ringtones online. I played it smart and googled "Is Flycell a scam" and sure enough...complaint after complaint after complaint. I almost gave them my number!  |
| 10. Written by Susanna, on 20-05-2008 22:33 Flycell is the real scam. Stay away. Best way is file a dispute to your credit card company and reverse it from there. |
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| Comments on Flycell.com billed me $80 for nothing and won't refund. | |
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